JM Ai Knowledge Co (hereinafter referred to as “we”) places great importance on the protection of your privacy. We are committed to complying with relevant privacy laws and regulations when collecting, using, and protecting your personal information. Before using our services, please carefully read the following Privacy Policy to understand how we collect, use, and protect your information.
Information Collection We collect personal information that you provide when visiting our website, purchasing products, or interacting with us through other means. The information collected may include, but is not limited to: Personal Identifiable Information: Such as name, address, phone number, email address, etc.; Payment Information: Such as credit card numbers, billing addresses, etc. (processed via secure third-party payment gateways); Usage Information: Such as browser type, IP address, access times, browsing history, etc.
Use of Information The information we collect is primarily used for the following purposes: Order Processing: Including the confirmation, processing, shipping, and after-sales service of orders; Customer Service: Responding to your inquiries, handling your requests, or providing support; Service Improvement: Improving our products and services based on your feedback and usage patterns; Promotions and Notifications: If you choose to opt in, we may send you emails regarding our products, promotional activities, or company news.
Information Protection We implement reasonable technical and administrative measures to protect your personal information and prevent unauthorized access, disclosure, alteration, or destruction. For instance, we use encryption technology to protect payment information and restrict access to your personal information by our employees and partners.
Information Sharing We commit not to sell or rent your personal information to third parties. We may share your information under the following circumstances: Third-Party Service Providers: We may partner with third parties to provide services such as logistics and payment processing; these third parties will use your information solely in accordance with our instructions; Legal Requirements: We may disclose your information if required by applicable laws, regulations, or judicial proceedings.
Data Retention We will retain your personal information for as long as necessary to fulfill business needs and comply with legal requirements. Regardless of whether an ongoing business relationship exists, we will ensure that your personal information is promptly deleted or anonymized once it is no longer needed.
User Rights You have the right to access, correct, delete, or request that we cease using your personal information. If you wish to exercise these rights or have any privacy-related inquiries, please contact us via our customer service email: [email protected].
Updates to the Privacy Policy We reserve the right to update this Privacy Policy at any time. Any updates will be posted on the website and will indicate the date of the update. Please review this Privacy Policy regularly to understand how we protect your personal information.
We are committed to making every effort to protect your privacy and to ensure the security of your personal information when you interact with us.
